From Friday 25 June, all Queensland shopping centres must display their QR code check in for customers entering the premises.

Sunnybank Hills Shoppingtown has Check In Qld QR codes displayed at each entrance to the centre and requests that all visitors check in prior to entering the centre. If you forget to check in upon entering, please there will be additional signage through the centre to assist. Alternatively our code 476375 can be entered manually as opposed to scanning the QR code.

Find out what measures Sunnybank Hills Shoppingtown has taken to keep our community safe. Click here.


Why do I need to check into Sunnybank Hills Shoppingtown?
The Queensland Government wants to ensure it has thorough records of which public places people are visiting and at what times. This will enable efficient contact tracing if it’s ever required.

What do I need to do to check in?
You will need the Check In Qld app. Once you have set up your details, you can easily check into any venue by scanning QR codes via the app. The app is free and it’s really simple to use!
Download for Apple | Download for Android

What if I don’t have a smart phone and can’t check in?
Our team is here to help. Visit the Centre Management Office located on level 4 through the food court to check in.

Do my children need to check in?
Yes, all visitors to Sunnybank Hills Shoppingtown should be checked in. The Check In Qld app gives you an option to check in dependents, so please use this function for your children and any elderly family members who are unable to do it themselves.

Which stores in Sunnybank Hills Shoppingtown will I need to check into?
As well as when you arrive at the centre, you are required to check in at any cafés, hairdressers and beauty salons, as well as if you’re using the kids’ playground. Other retailers may also request that you check in before entering.

What happens with my data?
Data collected via the app is stored securely and deleted after 56 days. Sunnybank Hills Shoppingtown does not have access to any customer records.

Attention Customers, Visitors, Staff and Contractors.
Please do not enter Sunnybank Hills Shoppingtown if in the previous 14 day you have:

  • returned to Australia from overseas (other than a safe travel zone country)
  • been in close contact with an active COVID-19 case
  • been in a Queensland declared COVID-19 hotspot, place of concern or exposure venue, as defined by the Chief Health Officer
  • had a fever, cough, sore throat, headache, distorted sense of taste, shortness of breath, chills, vomiting or any cold/flu like symptoms in the last 72 hours.

If you have any queries, please feel free to contact our office on (07) 3273 5611 or via [email protected]